Service Fee

1. Service Fee

Percentage Fee: 20% of the total Flight Compensation received.

What it covers:

• Assessment of your claim
• Preparation and submission to the airline
• Communication and negotiation with the airline
• Pursuing your claim, including legal proceedings if required

2. Legal Proceedings & Additional Costs

If legal action is required to recover your Flight Compensation, Flight Wiser covers initial costs, such as filing or attorney fees.

Any costs recovered from the airline will be deducted proportionally from the total Flight Compensation before calculating your 20% fee.

You will never pay if the claim is unsuccessful.

3. Payment Terms

• Compensation payments are made to the bank account provided by the Client.
• Flight Wiser will deduct the 20% service fee before transferring the remaining amount to the Client.
• International transfers: Any banking fees or currency conversion costs are deducted from the Client’s portion.

4. Client Responsibilities

• Provide accurate bank account details to ensure smooth transfer.
• Notify Flight Wiser immediately if you receive any compensation or vouchers directly from the airline.
• Cooperation is required to avoid delays, including providing documents like boarding passes, booking confirmations, and ID.

5. Why Choose Flight Wiser?

• Transparent, upfront pricing – no hidden fees
• 20% service fee only if successful
• Experienced team handling airline negotiations and legal claims
• Full support through the entire claim process